FAQs


FAQ
Are all your earrings handmade?
Why yes! I use an eco friendly resin, glitter, inks, paints and stainless steel earring findings to create beautiful, unique, statement earrings for sensitive ears.

Some of your earring look big! Are they heavy?
Nope! The super bonus of resin jewelry is that the finished products are very light even when the piece is large.

Is each earring exactly alike?
As is the charm of handmade products, no two are exactly alike. Please be aware that monitors display colors differently for everyone. I always try to describe and show the accurate colors for each listing. If you have any questions about the color or pattern before you purchase please contact me.

Do you offer discounts for larger orders like bridal parties?
Yes, please email me before ordering at kelly@itskellymade.com

Do you wholesale?
Yes! Please email me at kelly@itskellymade.com to discuss.

Do you do custom orders?
Absolutely! Please email me at kelly@itskellymade.com to start your custom order!

How should I care for the resin jewelry?
The resin is waterproof, but I advise to remove jewelry before washing hands, applying cosmetics or using chemical agents such as household cleaning supplies.
Keep your jewelry away from direct sunlight. Resins are UV sensitive and some may change opacity or color tone when exposed to sunlight for long periods.
Please note that resins are much softer than metal or stone products. Its highly polished surface may be scratched or damaged if it comes in contact with abrasive cleaning supplies. To keep your polished resin jewelry in great condition simply wipe with a clean, dry cloth.

What is your refund policy?
Please choose carefully as KellyMade does not accept refunds or exchanges for change of mind. Earrings cannot be exchanged due to hygiene reasons. I do my best to describe products as best I can. if you are unsure or have any questions please contact me for clarification before purchase.


I hope that you love your product. In the unlikely event that your new product is faulty, please email me immediately at kelly@itskellymade.com with a photo of the issue and I will arrange a full refund/replacement upon return of the faulty goods. 
 
Your satisfaction is very important and I will work with you quickly to resolve any problems with your order. KellyMade will cover any costs of return and re-shipping for orders where there is an error on my behalf.
 
✦ Each pair of earrings is handcrafted in my home studio in beautiful Marina del Rey, California. ✦